Privacy & Policy
Effective Date: 23 December 2023
At Digital India Appliance, We care about your privacy. When you use our website (https://digitalindiaappliance.in) for doorstep home appliance services like AC repair, washing machine repair, refrigerator repair, microwave repair, and other related services, this Privacy Policy describes how Digital India Appliance gathers, uses, and protects your information.
1. Information We Collect
● Personal Data: Name, phone number, email address, and service address entered while making a reservation or registering.
● Payment Information: Payments are processed securely through third-party payment gateways. We don’t keep bank or credit card information.
● Service details include scheduled services, service records, interactions with technicians, and comments.
● Technical Data: IP address, device details, and usage statistics for security and performance.
2. How We Use Your Information
● to handle service reservations and provide door-to-door services.
● to convey support messages, updates, and booking confirmations.
● to enhance the user experience and functionality of websites and apps.
● to provide promotional offers and service updates (optional).
● to avoid fraud and fulfill regulatory requirements.
3. Sharing of Information
Your personal information is not sold or rented by us. We can only disclose information to:
- Verified technicians and operational partners are service providers
- Payment Partners: Safe payment channels run by third parties.
- Legal Authorities: When mandated by law or in order to stop fraud.
4. Cookies and Tracking Technologies
Cookies and analytics tools may be used to enhance user experience and performance. Cookie choices can be controlled using the settings on your device or browser.
5. Data Security
To safeguard user data, we employ the proper organizational and technical safeguards. Nevertheless, no online platform can ensure complete security.
6. Your Rights and Choices
● Access, amend, or ask for your personal data to be deleted.
● Refuse to receive promotional mailings.
● You may control app permissions in the device’s settings.
7. Changes to This Policy
This Privacy Policy may be updated from time to time. This page will be updated with any updates.
8. Contact Us
By using the Digital India Appliance website, you agree to this Privacy Policy.